McTroubles

Southern Fried

Well-Known Member
Couple weeks back the DEF system went bats on my Mack. Dash lit up like a Christmas display. Company says, "Go make delivery if you can". OK.... ran reasonable to Michigan and back but used DEF like I had a hole in the tank. On-board "diagnostic" shows no faults (despite lights) other than the same ones it's been showing for 2 1/2 years.

Shop replaced DEF module and had me take it to Mack to be "re-programmed". Did so, didn't take long. But, I noted the "lightning bolt" light is still on. "What's this", I ask. "Oh.... your turbo's bad" Mack tells me. "You gonna fix it?" "Gotta talk to Service". :rolleyes:

So, I takes it back and no sooner get in the yard than Service calls me.... "Take it back to Mack". :foreheadslap: Mack puts the truck right in and I get a ferry trip back to the shop and home.

Been there ever since. Dispatch calls me several times "Where's your truck?" "When will it be done?" "Why the hell are you asking me when shop manager is right there beside you???" :panic:

Can't really blame Service personnel or even Mack mechanics. This is the "New Management" style these days. :bigpaddle:
 

Southern Fried

Well-Known Member
You gotta see this.....

I stopped by Mack to see what's up with my truck today. Cause company is doing the "I dunno" dance.

"Oh, it's all finished. Just waiting on PO number".

Great!!! I boogie down to Service and tell them. Head of Maintenance says "No, they refused a PO." Say what now??? Seems Service owes Mack $60K and won't release truck until it's paid.

So, I hang out while he's playing phone tag with Houston. While waiting I get a foam cup from lunchroom and a sticky note from dispatch. On the note I write "Free 1257 from Truck Jail. All donations appreciated" and I set it in the dispatch window. Then I get sent off to get my rig.

Now here's what I didn't know. A bunch of the Big Wigs from Houston are having a meeting in the building and while I'm away they discover my little "charity". "What's this?" they ask. Evidently they thought it was funny. Each chipped in 25 cents. Cheapskates. :biglaugh:

Evidently I'm "notorious". :D
 

Blood

Driveler Emeritus
Huh??? $60,000 repair bill for a DEF module, some software and a turbo???

You gotta be ****ing kidding me!
No.
HQ was running a tab.
@Southern Fried stopped off for a burger and a (root)beer but the establishment insisted on having the tab paid in full before they'd serve him.

Then Southern Fried requested assistence in making good on the tab and the honchos each kicked in a quarter to pay for the prime [relax prink, it has nothing to do with you] rib they had for breakfast.

Try to keep up dammit!!
:mad:
 

Southern Fried

Well-Known Member
I would bet that was the bill on the account not that one individual repair;)
You would be correct, give the man a prize.... or at least a gold star. Oh heck, we're out. So here's a happy face forya......:D

Oh, incidentally.... we had our big annual Safety/Christmas do Sat night. It was a joke. The Executive VP couldn't even operate the microphone and kept asking "this is what we're doing now right???".

We now have exactly one 20 yr veteran driver left, 2 of us were 11 yrs, one ten yr. Most were 3 months to 3 years.

Houston loons told us all about their "plans" for expanding the company. Good lord, you can't keep drivers and you're losing customers left and right. How in hell are you gonna expand???? :coocoo:

Only reason I even went is because Barb was looking forward to it so much. After the weekend scare I had with her health I figured I owed her that much at least. Doctor's office called at 5pm Friday with results of her blood test. "Get her to hospital NOW... she needs blood transfusion right away." Her numbers were way down. She spent the night getting 3 units of blood. I got "sent" home to "look after the cats". Spent all night scared half to death and saying prayers.

She's doing some better but has further tests next week. I got a run to Michigan today. Not happy, but frankly we need the paycheck. Been up all night worrying about her. Gonna be a lousy week.
 

Southern Fried

Well-Known Member
Good news guys. Went over and loaded this morning. POS trailer with the 'prep" half done that I had to raise particular hell about. Anyways,got loaded ok, don't deliver till Thurs PM, so parked it in the yard and came home to run some errands. Figure leave early in the AM will still have lots of time.

Barb is feeling much better.... the transfusions have kicked in. She cleaned the whole dang house while I was gone and was doing laundry. Nearly back to her old self. Man, that's a weight off my shoulders.

Still has to go to the specialist next Mon while they try to figure where the blood is going. Kind of like that tiny coolant leak that is hell to find.

Great to have my lady back. :D
 

Chewbacca

Well-Known Member
You would be correct, give the man a prize.... or at least a gold star. Oh heck, we're out. So here's a happy face forya......:D
Pretty sure I know which Mack dealership you're talking about (think I remember you saying you're from Louisiana). Worked for a waste hauler a few years back and they refused to pay their bill. We'd have to run an hour down the road for parts; they wouldn't pizz on one of our trucks if it was on fire. Got bought out by a large company and their outside sales guy was beating down our door the next day.
 

ironpony

Professional Pot-Stirrer
Supporter
So this azzhat in a TranScAM attempts to back in next to me at Stop 'n Shop (an entirely 'nuther level of azzhattedness) yesterday. Starts out too far, so he gets jacked up against the trucks on the other side. Starts too close, so he's jackknifing in with 15' behind his trailer, compounding his problems. Takes him about 20 minutes to get it sorted out with multiple restarts on the backing problem.

20 minutes?

Never did get it straight...
 

Injun

Rabid Squaw
Staff member
Supporter
So this azzhat in a TranScAM attempts to back in next to me at Stop 'n Shop (an entirely 'nuther level of azzhattedness) yesterday. Starts out too far, so he gets jacked up against the trucks on the other side. Starts too close, so he's jackknifing in with 15' behind his trailer, compounding his problems. Takes him about 20 minutes to get it sorted out with multiple restarts on the backing problem.

20 minutes?

Never did get it straight...
New guy?

Anybody help him, or was is monkey opera for the peanut gallery?
 
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