Good Morning, My name is Melissa and I am doing some research for my company Ryan's Hauling and 24/7 Truck Repair out of St. Clair Missouri. We have been doing Mobile Service since September 2016 providing tires, welding, computer diagnostics, and all the other issues that happen out there. We've even changed a few radiators lol We currently have 3 employees but will hopefully have a shop and a few more employees before the end of the year. I've read through some posts of some experiences you all have had with repair shops and thought you would be the perfect group to give me honest feedback I'm looking for. My first question is: What process do you go through when you break down to find a repair service and ultimately what would make you choose one company over the other? Prices, reviews, insured? I know NTTS is a big search engine used but any others you guys have had good luck with finding service? Also for any of you that travel through Missouri what is the average you're paying for Labor? We currently charge $65 an hour and seem to be way less than the other competitors around here. We find a huge complaint from drivers about other repair companies is the wait time and they feel like they are being charged entirely too much for services. Could you share some of your complaints that you may have had in the past? Thank you all for your time! We hope your feedback will help us in the growth of our family business.