WESTON, Fla. - Ultimate Software (Nasdaq:ULTI), a leading provider of end-to-end strategic human resources, payroll, and talent management solutions, announced today that Pitt Ohio Express, a $240 million, high-service carrier specializing in shipments of less than 10,000 pounds, is using UltiPro’s reporting to improve its strategic, compliance, and day-to-day talent management reporting capabilities. Pitt Ohio has approximately 2,800 employees in 21 locations.
Before UltiPro, Pitt Ohio had been using a service bureau that didn’t provide the depth of reporting and human resources functionality that the trucking company wanted to improve both standard and analytical reporting and build efficiencies. Headquartered in Pittsburgh, Pennsylvania, the transporter went “live” in 2002 on UltiPro after an on-time, on-budget implementation and is now experiencing business value as a result of the solution’s library of 600-plus standard, customizable reports.
“By using UltiPro’s reports to analyze turnover from all angles — such as by reason, length of employment, location, and so on — we made the decision to expand our new hire orientation program to give new employees a better understanding of our culture and expectations. We also developed a formalized process requiring both human resources and managers to follow up with new employees so that they have plenty of opportunities to ask questions,” said Jodi Kerchenske, HR manager for Pitt Ohio. “Employee satisfaction and retention are important to us, so we really appreciate being able to pull the information from UltiPro to know how we can make the employee experience as positive as possible.”
According to Kerchenske, Pitt Ohio also believes in employee development, so the carrier is using UltiPro’s reports to monitor skill sets and identify training needs. In some instances, the human resource team has been able to recommend specific training for individuals or departments based on performance management data.
“With UltiPro, we can capture trends and recommend that associates or particular groups of employees sharpen their understanding in areas such as coding or loading freight if we see opportunities for improvement,” said Kerchenske. “We want both employees and customers to be happy, and UltiPro is giving us the performance management tools to address issues before they escalate.”
Pitt Ohio is expanding this spring to include several more locations, so everyday reports that show seniority numbers, skill sets, and new hire details are increasingly important. The HR group uses UltiPro to quickly generate these commonly requested reports that would have required extra fees and wait time with the service bureau Pitt Ohio used previously. With UltiPro, compliance reporting is also available in minutes without spreadsheets or shuffling through employee files.
“We are able to see real-time data in so many different ways now,” said Kerchenske. “We create and pull reports on a daily basis with UltiPro and find it very easy to use. We're very pleased that UltiPro has helped HR provide more strategic value to Pitt Ohio.”
“UltiPro’s business intelligence delivers ready-to-use customizable reports and analytics that allow organizations to evaluate workforce trends dynamically from multiple angles,”said Greg Swick, senior vice president of sales for Ultimate Software. “Pitt Ohio is a great example of an organization that has leveraged UltiPro's capabilities to help its executive team make the best decisions.”
About Ultimate Software
A leading provider of end-to-end strategic human resources, payroll, and talent management solutions, Ultimate Software markets its award-winning UltiPro products as licensed software and as on-demand services through Intersourcing. Employing more than 600 professionals who are focused on developing the highest quality products and services, Ultimate Software was positioned in the Leaders quadrant of Gartner, Inc.’s “Magic Quadrant for U.S. Midmarket Human Resource Management Systems, 2006” and as a Leader in Forrester Research Inc.'s 2006 U.S. Midmarket HR solutions Wave ranking. Ultimate Software was also named the 2005 Payroll Provider of the Year by the Human Resources Outsourcing Association and ranked #3 on the 2006 Top 25 Best Medium-Sized Companies to Work for in America list by the Great Place to Work Institute. Also in 2006, Ultimate Software won two customer service awards, one from American Business Awards as the Best Customer Service Organization and the other a first-place SSPA STAR Award from Service & Support Professionals Association. Ultimate Software customers represent diverse industries and include such organizations as The Container Store, Elizabeth Arden, The Florida Marlins Baseball Team, The New York Yankees Baseball Team, Nintendo of America, Ruth’s Chris Steak House, and SkyWest Airlines. More information on Ultimate Software’s products and services can be found at
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